Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

About this course

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover the administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

This course covers several video labs of the day to day administration of a Cisco UC solution and shows candidates step by step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

• Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types.
• Provide an overview interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
• Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
• Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
• Describe telephony features supported in CUCM  and CUCME
• Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
• Describe how to maintain a Cisco Collaboration Solution

Course Outline

Module 1 Introducing Cisco Collaboration Architecture

•  1.1 Course Introduction
•  1.2 Introducing Cisco Collaboration Architecture Part 1
•  1.3 Introducing Cisco Collaboration Architecture Part 2
•  1.4 Small To MidSize Business Part 1
•  1.5 Small To MidSize Business Part 2
•  1.6 Small To MidSize Business Part 3
•  1.7 Cisco Unified Communications Manager Part 1
•  1.8 Cisco Unified Communications Manager Part 2
•  1.9 Cisco Unified Communications Manager Part 3
•  1.10 Cisco Unified Connection
•  1.11 Lab Introduction

Module 2 Telephony And Call Routing

•  2.1 Telephony 101 Part 1
•  2.2 Telephony 101 Part 2
•  2.3 Telephony 101 Part 3
•  2.4 Telephony 101 Part 4
•  2.5 Telephony 101 Part 5
•  2.6 Telephony 101 Part 6
•  2.7 Call Routing101Part 1
•  2.8 Call Routing101Part 2
•  2.9 VoIP Call Routing 101
•  2.10 Call Routing With DNS
•  2.11 Deployment Scenarios Part 1
• 2.12 Deployment Scenarios Part 2
•  2.13 Deployment Scenarios Part 3
•  2.14 Gateway Call Routing Basics Part 1
•  2.15 Gateway Call Routing Basics Part 2
•  2.16 Gateway Call Routing Basics Part 3
•  2.17 Gateway Call Routing Basics Part 4
•  2.18 Configuring The Gateway Lab Part 1
•  2.19 Configuring The Gateway Lab Part 2

Module 3 Preparing The Network And Phone Behavior

•  3.1 Preparing The Network For Voices Part 1
• 3.2 Preparing The Network For Voices Part 2
•  3.3 IP Phone Behavior
•  3.4 Configuring The LAN Lab
•  3.5 Standing Up The Platform Lab
•  3.6 Using OVA Templates To Deploy CUCMCUCIMP Lab Part1
•  3.7 Using OVA Templates To Deploy CUCMCUCIMP Lab Part2
•  3.8 Using OVA Templates To Deploy CUCMCUCIMP Lab Part3
•  3.9 Using OVA Templates To Deploy CUCMCUCIMP Lab Part4
•  3.10 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 5
•  3.11 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 6
•  3.12 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 7
•  3.13 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
•  3.14 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

Module 4 CUCM Administration Interfaces

•  4.1 CUCM Administration Interfaces Part 1
•  4.2 CUCM Administration Interfaces Part 2
•  4.3 CUCM Stand Up
•  4.4 CUCM Stand Up Lab
•  4.5 End User Interfaces
•  4.6 End User Configuration Lab
•  4.7 AD Integration Lab
•  4.8 End Point Implementation Part 1
•  4.9 End Point Implementation Part 2
•  4.10 IMP Integration Lab
•  4.11 CUC Integration Lab Part 1
•  4.12 CUC Integration Lab Part 2
•  4.13 IP Communicator Lab
•  4.14 Profiles And Templates Lab
•  4.15 CUCME Phone Configuration
•  4.16 Configuring CUCME Lab Part 1
•  4.17 Configuring CUCME Lab Part 2
•  4.18 CUCM EndUser Portal Lab
•  4.19 Configuring CUCM Phones From Scratch
•  4.20 Configuring Cisco SX20 Codec Part 1
•  4.21 Configuring Cisco SX20 Codec Part 2

Module 5 Call Configuration

•  5.1 Advanced Call Coverage Part 1
•  5.2 Advanced Call Coverage Part 2
•  5.3 Advanced Call Coverage Part 3
•  5.4 Call Coverage Lab Part 1
•  5.5 Call Coverage Lab Part 2
•  5.6 Call Coverage Lab Part 3
•  5.7 Call Coverage Lab Part 4
•  5.8 Call Coverage Lab Part 5
•  5.9 Calling Constrictions And COS Part 1
•  5.10 Calling Constrictions And COS Part 2
•  5.11 Implementing Class Of Control Lab Part 1
•  5.12 Implementing Class Of Control Lab Part 2
•  5.13 Connecting To The PSTN Part 1
•  5.14 Configuring Voice Gateway Features Lab Part 1
• 5.15 Configuring Voice Gateway Features Lab Part 2
• 5.16 Configuring Voice Gateway Features Lab Part 3
• 5.17 Connecting To The PSTN Part 2
• 5.18 PSTN Calling And Digit Manipulation Lab Part 1
• 5.19 PSTN Calling And Digit Manipulation Lab Part 2
•  5.20 PSTN Dial Plan Configuration Lab Part 1
• 5.21 PSTN Dial Plan Configuration Lab Part 2
• 5.22 Course Conclusion

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